Post by Admin on Jan 15, 2018 8:16:46 GMT
This vid helps Fix error code BLZBNTBNU00000006 while trying to uninstall the Warcraft 3 app.
Below are the troubleshooting steps you can follow:
1. Delete the Battle.net Tools folder.
For Windows users, try: 1) run Task Manager and terminate all of Battle.net-related processes manually; 2) Delete the Battle.net folder@ C:\ProgramData\ - Note: You may need to temporarily make hidden items appear; 3) Run the Battle.net app and update your games; 4) Restart your computer and delete the above-mentioned Battle.net folder one more time.
Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see the "Install on the Blizzard Battle.net desktop app game" tab instead of Play. To find your installation, click "Locate this game or run the game launcher". Refer to the below picture.
2. Update device drivers and the operating system.
2.1 Check Battle.net supported video cards articles as below.
World of Warcraft Supported Video Cards: goo.gl/RwvY3P.
Hearthstone: goo.gl/zdpstn.
StarCraft II: goo.gl/bScGPk.
Diablo III: goo.gl/72T1vJ
Heroes of the Storm: goo.gl/oZUxBp.
Overwatch: goo.gl/hDYM7T.
2.2 update drivers and software for your operating system.
For Windows users, you may run DxDiag and look into the Display tab. Then, Visit the driver manufacturer's website to obtain the most up-to-date driver.
See popular display driver downloads:
AMD / ATI Driver: goo.gl/Qvuazo.
Nvidia Driver: goo.gl/QzspoS.
Intel Driver: goo.gl/YJeaj1.
For Mac users, see detailed instructions@ goo.gl/2WJ8gm "OS X: Updating OS X and Mac App Store app".
3. Try closing (unwanted) background strart-up (for Windows - perform a clean boot) / Login Items type applications or processes.
4. Restart your computer and try performing the uninstallation procedure later.
5. Disable or temporarily uninstall any security programs.
6. Make sure the Windows Secondary Logon service is enabled.
7. If the issue persists, exit the Blizzard Battle.net desktop app and uninstall the game using the recommended uninstall tool Pro in this video guide.
Last but not least, if the steps above did not resolve Blizzard Battle.net app uninstall issue, post your problem in their Technical Support forum@ goo.gl/eWohL5 or contact their official support agents@ goo.gl/5BW1iF.
1. Delete the Battle.net Tools folder.
For Windows users, try: 1) run Task Manager and terminate all of Battle.net-related processes manually; 2) Delete the Battle.net folder@ C:\ProgramData\ - Note: You may need to temporarily make hidden items appear; 3) Run the Battle.net app and update your games; 4) Restart your computer and delete the above-mentioned Battle.net folder one more time.
Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see the "Install on the Blizzard Battle.net desktop app game" tab instead of Play. To find your installation, click "Locate this game or run the game launcher". Refer to the below picture.
2. Update device drivers and the operating system.
2.1 Check Battle.net supported video cards articles as below.
World of Warcraft Supported Video Cards: goo.gl/RwvY3P.
Hearthstone: goo.gl/zdpstn.
StarCraft II: goo.gl/bScGPk.
Diablo III: goo.gl/72T1vJ
Heroes of the Storm: goo.gl/oZUxBp.
Overwatch: goo.gl/hDYM7T.
2.2 update drivers and software for your operating system.
For Windows users, you may run DxDiag and look into the Display tab. Then, Visit the driver manufacturer's website to obtain the most up-to-date driver.
See popular display driver downloads:
AMD / ATI Driver: goo.gl/Qvuazo.
Nvidia Driver: goo.gl/QzspoS.
Intel Driver: goo.gl/YJeaj1.
For Mac users, see detailed instructions@ goo.gl/2WJ8gm "OS X: Updating OS X and Mac App Store app".
3. Try closing (unwanted) background strart-up (for Windows - perform a clean boot) / Login Items type applications or processes.
4. Restart your computer and try performing the uninstallation procedure later.
5. Disable or temporarily uninstall any security programs.
6. Make sure the Windows Secondary Logon service is enabled.
7. If the issue persists, exit the Blizzard Battle.net desktop app and uninstall the game using the recommended uninstall tool Pro in this video guide.
Last but not least, if the steps above did not resolve Blizzard Battle.net app uninstall issue, post your problem in their Technical Support forum@ goo.gl/eWohL5 or contact their official support agents@ goo.gl/5BW1iF.