Post by Admin on Jun 27, 2018 2:00:16 GMT
This post helps fix issues while you can't connect to NordVPN. Hit go.nordvpn.net/aff_c?offer_id=15&aff_id=261 to set up NordVPN on your own computer today! Learn more?
If you are unable to connect with the NordVPN VPN server, there's quite a few things you can look for and try.
First, if you are in a country where internet access is censored, please review the below content:
Some governments implement nation-wide internet censorship systems. Usually, this is supplemented with VPN service blocks, making it harder for residents/tourists in those counties to bypass the censorship restrictions.
In such countries (i.e. China, the United Arab Emirates and/or Saudi Arabia), NordVPN applications may not work - however, we have several alternative connection methods which you can use to freely and privately surf the net.
The most common connection method used is a manual VPN configuration of the OpenVPN connection protocol, or the L2TP protocol with some specific settings.
For example:
www.youtube.com/watch?v=V_HrpZUsxhM Set up NordVPN L2TP/IPsec on Windows
www.youtube.com/watch?v=BYUzRrGbQ6I Set up NordVPN PPTP on Linux/Ubuntu/Debian via Network Manager
www.youtube.com/watch?v=-whP-8XpMhs NordVPN PPTP on iOS device
Try logging out of your account in the application and log back in. Then, try to connect again.
Uninstall NordVPN application temporarily, reboot your device, and install the latest version of NordVPN application again. Then try connecting again. For more info re uninstallation process, you can get the most out of the below video guide@ www.youtube.com/watch?v=j8h0I0zIGhM
If you're using a PC (Windows, Mac OS X, Linux), try disabling any antivirus / firewall software you are using as the admin user. Sometimes they interfere with VPN connections. Afterwards try to connect.
Try using a different connection method / protocol for your device. We have alternative connection methods for most devices - they often do not use the NordVPN application.
Try connecting a different device from the same network. This will help you know if it's a network or a device problem.
For example, if you're unable to connect your Android phone, try connecting your PC. If both are unable to connect, there's something wrong with connecting from your network. Try a different network then. Otherwise, if your PC is able to connect, there's something wrong with the configuration on your Phone. In both cases, contact NordVPN Customer Support in time.
First, if you are in a country where internet access is censored, please review the below content:
Some governments implement nation-wide internet censorship systems. Usually, this is supplemented with VPN service blocks, making it harder for residents/tourists in those counties to bypass the censorship restrictions.
In such countries (i.e. China, the United Arab Emirates and/or Saudi Arabia), NordVPN applications may not work - however, we have several alternative connection methods which you can use to freely and privately surf the net.
The most common connection method used is a manual VPN configuration of the OpenVPN connection protocol, or the L2TP protocol with some specific settings.
For example:
www.youtube.com/watch?v=V_HrpZUsxhM Set up NordVPN L2TP/IPsec on Windows
www.youtube.com/watch?v=BYUzRrGbQ6I Set up NordVPN PPTP on Linux/Ubuntu/Debian via Network Manager
www.youtube.com/watch?v=-whP-8XpMhs NordVPN PPTP on iOS device
Try logging out of your account in the application and log back in. Then, try to connect again.
Uninstall NordVPN application temporarily, reboot your device, and install the latest version of NordVPN application again. Then try connecting again. For more info re uninstallation process, you can get the most out of the below video guide@ www.youtube.com/watch?v=j8h0I0zIGhM
If you're using a PC (Windows, Mac OS X, Linux), try disabling any antivirus / firewall software you are using as the admin user. Sometimes they interfere with VPN connections. Afterwards try to connect.
Try using a different connection method / protocol for your device. We have alternative connection methods for most devices - they often do not use the NordVPN application.
Try connecting a different device from the same network. This will help you know if it's a network or a device problem.
For example, if you're unable to connect your Android phone, try connecting your PC. If both are unable to connect, there's something wrong with connecting from your network. Try a different network then. Otherwise, if your PC is able to connect, there's something wrong with the configuration on your Phone. In both cases, contact NordVPN Customer Support in time.