Post by Admin on May 4, 2018 16:30:01 GMT
This post contains info on how to fix error code 691 while trying to connect a PureVPN server. Hit billing.purevpn.com/aff.php?aff=23180 to set up PureVPN app for your own Windows today! Learn more?
Error Description: 691: The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remote access server.
Possible Cause:
This behavior can occur if any of the following conditions are true:
The settings for your dial-up connection to your ISP are configured incorrectly.
The dial-up connection’s security option is incorrectly configured to use the Require secured password setting.
Your ISP’s Point-to-Point Protocol (PPP) server is not functioning properly.
You type an incorrect user name or password.
Your PureVPN account is Expired.
Possible Solutions:
a> Make sure correct username and password is typed. Please check your email for correct VPN credentials, were issued in a separate email.
b> Make sure ‘Caps Lock’ is not turned ON while typing credentials.
Possible Cause:
This behavior can occur if any of the following conditions are true:
The settings for your dial-up connection to your ISP are configured incorrectly.
The dial-up connection’s security option is incorrectly configured to use the Require secured password setting.
Your ISP’s Point-to-Point Protocol (PPP) server is not functioning properly.
You type an incorrect user name or password.
Your PureVPN account is Expired.
Possible Solutions:
a> Make sure correct username and password is typed. Please check your email for correct VPN credentials, were issued in a separate email.
b> Make sure ‘Caps Lock’ is not turned ON while typing credentials.