Post by Admin on Oct 16, 2017 16:14:00 GMT
This demo contains complete tips that help fix An unknown error has occurred error box while trying to download/install/buy an app on Apple Store, or download a new OS X on your Mac.
Task: log out your iTunes/ Apple account temporarily and, re-log your ID in later.
Troubleshooting steps are:
head to the top toolbar
click "Store"
click "Sign Out"
sign back in
Other options:
1. Uninstall current iTunes using the recommended app remover PRO in this video > restart your Mac > download & install an old version of iTunes@ support.apple.com/downloads/itunes later.
2. Create a new account on your Mac > restart > try later.
3. Try Unhiding > hiding your purchases.
See more@ support.apple.com/en-us/HT202320
If you can't upgrade your Mac computer (downloading OS X)....
Solution 1:
Quit App Store.
Wait 10 seconds or more.
(Optional) Clear cookies in Safari
Open App Store again.
Try again.
For advanced users, try the below cmd codes:
ls -la /private/var/folders/*/*/*/com.apple.appstore
rm -frv /private/var/folders/*/*/*/com.apple.appstore
Try downloading again.
If the issue persists, try restarting your computer and attempting the app purchase again.
Solution 2:
1. Go to the Applications and delete the partially downloaded Mavericks application.
2. Return to App Store and try a fresh download.
Other options:
a. try downloading OS X later.
b. use a different router.
c. Make sure you have downloaded all the latest system updates.