Post by Admin on Mar 15, 2018 2:57:38 GMT
This post helps Fix The exception unknown exception (0x40000015) occurred in the application while trying to run some installed program on your Windows.
Case study 1: "Software exception 0x40000015 occured in application at location 0x01275ab3".
Solution: place your computer in a clean boot and you may have to contact the program manufacturer for any updates or uninstall (using the recommended uninstall tool PRO in this video guide) and re-install the program.
Note: After troubleshooting, make sure to put the computer to start as usual.
Case study 2: "error unknown software exception (0x40000015) occured in the application 0x01080ebd" .
Repeat the Solution in Case study 1.
Extra questions & tips:
1. When exactly you are receiving that error?
2. What is the application you are trying to launch?
3. What is the security software running on your computer?
4. Have you made any changes on your computer prior to this issue?
Case study 3: "the exception unknown software exception (0x40000015) occured in the application at location 0x002bf18".
Step 1: Run Internet Explorer in no add-ons mode (works for Windows 7).
a. Click on the Start button.
b. Click on All Programs.
c. Click on Accessories.
d. Click on System Tools and then click on Internet Explorer (No Add-ons).
Or, you try the following command "%ProgramFiles%\Internet Explorer\iexplore.exe" -extoff. Or make the best of "Run Dialog": iexplore.exe -extoff.
Tip: If disabling add-ons solves the issue, you might want to use "Manage Add-ons" to disable all add-ons and then turn on add-ons only as you use them.
Step 2: Reset Internet Explorer settings.
NOTE: The "Reset Internet Explorer Settings" feature would reset security settings and/or privacy settings that you added to the list of Trusted Sites. This action would also reset parental control settings. We highly recommend that you note down these sites first.
Step 3: Uninstall current Adobe Flash Player and install the latest build later.
Case study 4: "The exception unknown software exception (0x40000015) occurred in the application at location 0x0126f9bd".
Step 1: Place your computer in a clean boot state.
Step 2: Run a full malware check using the recommended Avast Internet Security.
Case study 5: "The exception unknown software exception (0x40000015) occurred in the aplliation at location 0x004423ee".
Step 1: start your computer in Safe Mode referring to the below guide goo.gl/CtLs6q.
Step 2: set your computer to the aforementioned "Clean boot" state.
Optionally, you power users may head to goo.gl/KngLVt for more info re the error code 0x40000015 (aka, STATUS_FATAL_APP_EXIT).
In addition, as a simple workaround, please properly exit your running application(s) before exiting your Microsoft Windows session (shutting down your PC).
Case study 6: "The exception of unknown software exception (0x40000015) occurred in the application at location 0x6b1a20e8".
Note: The following info works for Symantec Endpoint Protection Client users.
Head to goo.gl/TbcQZR for details.
Case study 7: "Explorer.EXE-application error 0x0000015 at location 0x100891da" (may work for Windows XP only).
Step 1: get your OS up to its last update.
Step 2: try the following command SFC /SCANNOW as the admin user.
Last but not least, if it was just one app popping up that error box, ask the app's author what was up.
See related posts@
goo.gl/mPPfUx "(Avira) software exception 0x40000015 occured at location 0x73be7676",
goo.gl/ZD3Btk "(Norton Internet security (2014)) Nis.exe - Application Error
The exception unknown software exception (0x40000015) occurred in the application at location 0x73eed6fd" &
goo.gl/6GFREi "The exception unknown exception (0x40000015) occurred in the application (Adobe Reader) at location 0x013339b7".
Solution: place your computer in a clean boot and you may have to contact the program manufacturer for any updates or uninstall (using the recommended uninstall tool PRO in this video guide) and re-install the program.
Note: After troubleshooting, make sure to put the computer to start as usual.
Case study 2: "error unknown software exception (0x40000015) occured in the application 0x01080ebd" .
Repeat the Solution in Case study 1.
Extra questions & tips:
1. When exactly you are receiving that error?
2. What is the application you are trying to launch?
3. What is the security software running on your computer?
4. Have you made any changes on your computer prior to this issue?
Case study 3: "the exception unknown software exception (0x40000015) occured in the application at location 0x002bf18".
Step 1: Run Internet Explorer in no add-ons mode (works for Windows 7).
a. Click on the Start button.
b. Click on All Programs.
c. Click on Accessories.
d. Click on System Tools and then click on Internet Explorer (No Add-ons).
Or, you try the following command "%ProgramFiles%\Internet Explorer\iexplore.exe" -extoff. Or make the best of "Run Dialog": iexplore.exe -extoff.
Tip: If disabling add-ons solves the issue, you might want to use "Manage Add-ons" to disable all add-ons and then turn on add-ons only as you use them.
Step 2: Reset Internet Explorer settings.
NOTE: The "Reset Internet Explorer Settings" feature would reset security settings and/or privacy settings that you added to the list of Trusted Sites. This action would also reset parental control settings. We highly recommend that you note down these sites first.
Step 3: Uninstall current Adobe Flash Player and install the latest build later.
Case study 4: "The exception unknown software exception (0x40000015) occurred in the application at location 0x0126f9bd".
Step 1: Place your computer in a clean boot state.
Step 2: Run a full malware check using the recommended Avast Internet Security.
Case study 5: "The exception unknown software exception (0x40000015) occurred in the aplliation at location 0x004423ee".
Step 1: start your computer in Safe Mode referring to the below guide goo.gl/CtLs6q.
Step 2: set your computer to the aforementioned "Clean boot" state.
Optionally, you power users may head to goo.gl/KngLVt for more info re the error code 0x40000015 (aka, STATUS_FATAL_APP_EXIT).
In addition, as a simple workaround, please properly exit your running application(s) before exiting your Microsoft Windows session (shutting down your PC).
Case study 6: "The exception of unknown software exception (0x40000015) occurred in the application at location 0x6b1a20e8".
Note: The following info works for Symantec Endpoint Protection Client users.
Head to goo.gl/TbcQZR for details.
Case study 7: "Explorer.EXE-application error 0x0000015 at location 0x100891da" (may work for Windows XP only).
Step 1: get your OS up to its last update.
Step 2: try the following command SFC /SCANNOW as the admin user.
Last but not least, if it was just one app popping up that error box, ask the app's author what was up.
See related posts@
goo.gl/mPPfUx "(Avira) software exception 0x40000015 occured at location 0x73be7676",
goo.gl/ZD3Btk "(Norton Internet security (2014)) Nis.exe - Application Error
The exception unknown software exception (0x40000015) occurred in the application at location 0x73eed6fd" &
goo.gl/6GFREi "The exception unknown exception (0x40000015) occurred in the application (Adobe Reader) at location 0x013339b7".